Policies & Procedures
Shipping Policy
BMW CCA merchandise is shipped within 1-2 business days after receipt of order.
Refund Policy
Club merchandise may be returned within 30 days of purchase date. Items for refunds or exchange must be returned in their original package. Items will be returned at member's expense. To obtain a Return Authorization please contact the National Office at 864-250-0022.
Cancelled memberships in the BMW Car Club of America may be eligible for prorated refunds if cancelled not more than thirty (30) days after initial purchase*. A processing fee of $10.00 in addition to the cost of Roundels mailed will be deducted from the original payment amount. To receive a prorated refund, members must return their membership cards along with a written refund request to the BMW Car Club of America at the address below:
BMW Car Club of America, Inc.
Attn: Heather Tollison
640 South Main Street Suite 201
Greenville, SC 29601
* Roadside Assistance fees are not eligible for a refund.
Privacy Policy
This is the website of the BMW Car Club of America, Inc. and Sin City Chapter.
BMW Car Club of America address:
640 South Main Street #201
Greenville, SC 29601
BMW CCA can be reached via email at from the contact us form.
or you can reach us by telephone at (864) 250-0022
Our Address is:
6280 S Valley View Blvd
Building G, Suite 714
Las Vegas, NV 89118
Our Sin City Chapter can be reached via email at from the contact us form.
or you can reach us by telephone at (888) 555-0000
Data Collection
We do not collect domain or e-mail address information from visitors to our web pages.
However, we do collect aggregate information on which pages customers access/visit as well as information volunteered by the consumer, such as survey information and/or site registrations.
The site utilizes “cookies” to record session information, such as items that consumers add to their shopping cart.
The information we collect online is used to improve the content of our website, and will not be shared with other organizations for commercial purposes.
Contact With You
If you do not want to receive e-mail from us in the future, please let us know by contacting us through e-mail, telephone or written correspondence (see contact information above).
If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us through e-mail, telephone or written correspondence (see contact information above). You may also receive mailings from other reputable companies. You can have your name put on our do-not-share list by contacting us through e-mail, telephone or written correspondence (see contact information above).
Persons who supply us with their telephone numbers online will only receive telephone contact from us with inquires regarding membership and orders they have placed online.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check this page periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us through e-mail, telephone or written correspondence (see contact information above).
Your Access to Our Information
Upon request, we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them and contact information (e.g., name, address, phone number) that we maintain about them.
Upon request, we offer visitors the ability to have inaccuracies corrected regarding their contact information, financial information, unique identifiers and communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by contacting us through e-mail, telephone or written correspondence (see contact information above).
Security
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When transferring and receiving certain types of sensitive information (such as financial information), we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. BMW CCA has appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us through e-mail, telephone or written correspondence (see contact information above)
By using this site you agree to abide by the BMW Car Club of America Standards of Conduct outlined below.
Disclaimer: This site is not in any way connected with Bayerische Motoren Werke AG or BMW of North America, Inc. The club assumes no liability for any of the information, opinion, or suggestions contained herein. It is provided by and for the club membership only.
This site does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information or products discussed.
BMW CAR CLUB OF AMERICA
OPERATIONS MANUAL
2.10 STANDARDS OF CONDUCT
For the BMW CCA to be a positive experience for all members it is incumbent upon all members, with regard to their fellow members, Club officials and employees, their chapters and the National organization, to conduct themselves in a courteous and ethical manner.
Following are the standards of conduct to which members of the BMW CCA are expected to adhere while online and in person:
2.10.1 BMW CCA Members Standards of Conduct
The mission of the BMW CCA is to enhance the BMW experience for our members by providing services, support, information and activities that promote camaraderie and encourage social awareness and responsibility.
The BMW CCA is an organization that welcomes everyone, whatever his or her age, background or car model. With a large membership, it is appropriate to establish basic standards of conduct that govern our interactions with each other.
Therefore, the following Standards of Conduct have been established. Changes shall require a majority vote of the Board of Directors. Simply put treat others with the respect and consideration with which you would like to be treated.
All members will treat each other with common courtesy.
Personal confrontation, conflict and verbal, visual or physical abuse will not be tolerated. Personal criticism or defamation of one individual by another will not be tolerated.
Personal responsibilities include:
Complying with all Club policies, rules, bylaws and minimum standards.
Maintaining appropriate behavior.
Not assisting others who are attempting to knowingly violate any policy, rule, bylaw or minimum standard, or are attempting to commit an unethical act.
Abiding by the rules of competition when participating in a competitive event.